Sonic Connectors has an immediate opening for a Field Service Dispatcher located in Midland, Texas.

We are seeking an experienced Field Service Dispatcher to coordinate and schedule our Service Technicians.

A Field Service Dispatcher will be responsible for coordinating and scheduling the movement of equipment, personnel, and resources specific to oil and gas operations. In this role, you will play a crucial part in ensuring timely and efficient service delivery to our clients.

The ideal candidate will ensure that our products and services meet the highest standards of quality and compliance with regulations.

This is a great opportunity to join a growing company that offers good benefits and competitive base pay.

Responsibilities:

• Coordinate and schedule the dispatch of resources, including personnel, vehicles, and equipment, to various job sites based on client needs and operational requirements.

• Communicate effectively with field personnel, drivers, supervisors, and sales team to ensure all parties are informed of schedules and any changes to job assignments.

• Monitor field activities closely to ensure compliance with safety regulations, company policies, and industry best practices.

• Respond promptly to emergency situations or breakdowns by reassigning resources and adjusting schedules as necessary.

• Utilize appropriate computer software and systems to maintain accurate records of dispatch activities, job progress, and resource availability.

• Collaborate with other departments, such as Operations, Maintenance, and Logistics, to optimize resource allocation and resolve any issues that may arise during operations.

• Maintain a high level of customer service by promptly addressing customer inquiries, concerns, and requests related to dispatch activities.

• Working a 14/7 schedule

• Other duties assigned by supervisor

Requirements:

• Two years Field Dispatch experience preferred

• Good communication, coordination, planning, and safety skills required

• Good computer skills. KPA and Excel required

• High School Diploma or Equivalent

• Strong problem-solving skills

• Attention to detail and accuracy

• Ability to work independently and as part of a team

• Willingness to work in a fast-paced environment

Pay based on experience.